Your questions.
Our answers.
Do you have any questions? We’re here for you!
Select the product you are working with, and quickly find the right support.
Click on the relevant button to get specific help or to access our FAQ page.
cisbox—Your solution for the procure-to-pay process
With cisbox, you can optimize your entire procurement and invoicing processes. Select the appropriate area, and receive detailed support for your workflows—from ordering to invoice approval and archiving.
Support hotline
(by telephone or e-mail)
You can reach our support team on weekdays at
between 08:00 and 17:00 (UTC+1).
Phone: +49 212 2315-0 (Germany)
To the helpdesk
konfipay—The intelligent solution for automated bank communication
Immerse yourself in the comprehensive konfipay Wiki. Here you will find detailed explanations, valuable tips, and solutions to all questions relating to konfipay. Use the resources to optimize your payment processes, and unlock the full potential of the software.
Support hotline
(by telephone or e-mail)
You can reach our support on weekdays
in the time from:
Mon-Thu 08:00 to 16:30 (UTC+1)
Fri 08:00 to 15:00 (UTC+1).
Phone: +49 752297700 (Germany)
E-Mail:
support@konfipay.de
Fastclient
(remote maintenance)
Do you need support?
Please download Fastviewer:
Approval
(Document)
Would you like to transfer data?
Download the document when our support requests it:
Knowledge at a glance.
Immerse yourself in the comprehensive WIKIS of windata and konfipay. Find detailed explanations, useful tips, and solutions for all questions relating to the software. Browse through our resources and optimize your usage.
Secure and efficient solutions for payment transactions
Immerse yourself in the comprehensive windata and konfipay product wiki. Find detailed explanations, helpful tips, and solutions to all questions relating to windata. Use the resources to optimize your application and get the most out of our software.
Support hotline
(by telephone or e-mail)
You can reach our support on weekdays at
from:
Mon-Thu 08:00 to 16:30 (UTC+1)
Fri 08:00 to 15:00 (UTC+1).
Phone: +49 7522 97700 (Germany)
Email:
support-windata@cisbox.com
Fastclient
(remote maintenance)
Do you need support?
Please download Fastviewer:
Approval
(Document)
Would you like to transfer data?
Download the document when our support requests it:
Knowledge at a glance.
Immerse yourself in the comprehensive WIKIs of windata and konfipay. Find detailed explanations, useful tips, and solutions for all questions relating to the software. Browse through our resources and optimize your usage.
General FAQs – Frequently asked questions
Do you still have questions or would you like to find out more about the digital solution for your accounts payable management? You can find answers to the most frequently asked questions about our solutions in our FAQ section.
Current service updates
On this page, you will find the latest windata service updates to keep your software up to date.
|
|
Updates for windata professional 9 SQL | The premium software for secure payment transactions | Download |
|
|
System files for windata professional 9 SQL | Updated system components | Download |
|
|
ZV-Tools | Tools for the efficient processing of payment transaction data | Download |
|
|
HBCI components | Download |
Trial version for windata professional 9
Deepen your knowledge with our Resource Center
Discover webinars, white papers, articles, and more about digital invoice processing and business management.
Always up to date
Stay informed about current trends and tips for perfect automation. Sign up for our newsletter!
Are you ready to transform your financial processes?
Talk to us about your challenges in purchasing, accounting, and invoice processing.
We’ll show you how cisbox can take your company to the next level.
