Efficient accounting for more than 50 practices
Patient 21 SE relieves doctors and entire clinics of unnecessary administrative work so that they can concentrate on their patients. The team is convinced that good medical care is a combination of human-centered design, medicine, and technology.
With almost 1,000 employees and almost 50 practices and clinics throughout Germany, Patient 21 SE is the leading technology-driven dental practice chain.
Philipp Keller, CFO of Patient 21 SE, shared his experiences of digitalizing and automating accounting with cisbox.
Advantages of digital accounting
In order to free such a large number of practices from tedious paperwork, Patient 21 SE uses cisbox for incoming invoice management and accounts payable management. According to Keller, cisbox is a “crucial tool for centralizing accounting” and has had the following positive effects:
- With cisbox, accountants can handle considerably more company locations.
- A digital invoice approval process that is so simple that “practice employees much prefer it to time-consuming and error-prone manual processes” for which there is no time.
- Reduction of duns by approx. 50%.
- Simplify year-end financial reporting with easy approval and quick retrieval of vouchers.
- Provision of the necessary database for monthly reporting and general controlling, including the monitoring of price developments and the consolidation of items and item categories.
What Patient 21 appreciates most about cisbox
Keller praises the support team, which can respond quickly and provides competent assistance. He perceives the pricing model as more transparent and less expensive than that of direct competitors with similarly high voucher volumes. Finally, he is impressed by the seamless connection with Lucanet for BI, including drill-downs to invoice level.
Conclusion and outlook
For Patient 21 SE, ongoing technological development is one of the key pillars for driving growth, staying ahead of the competition, and ensuring better medical care. Invoice management was and is a key pillar of this. Today, the company is quite satisfied with the extremely high level of automation and expects cisbox to continue to improve the level of automation in accounting.
Phillip Keller
CFO for patient 21 SE
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