Digital purchase-to-pay processes create efficiency and transparency at Gustoso Gruppe GmbH
Gustoso Gruppe GmbH, a dynamically growing system catering group with over 190 restaurants, more than 100 franchise partners, and over 1,000 employees, is consistently focusing on digital transformation—including in the finance department. With the aim of eliminating inefficient manual processes and increasing operational transparency, a company-wide solution for digital purchase-to-pay (P2P) was implemented: cisbox.
Challenges: Paper-based processes, high susceptibility to errors, lack of transparency
Before the introduction of cisbox, an analog process dominated the processing of incoming invoices. This involved physical documents, manual approvals, and a non-transparent archiving system. CFO Philipp Münster describes the initial situation as “too complicated, error-prone, and time-consuming”. This structure not only hindered efficient collaboration but also made it difficult to comply with internal control mechanisms and audit requirements, particularly with regard to traceability and audit security.
Solution approach: digital processes with cisbox
With the introduction of cisbox, a central platform that digitally maps all phases of the P2P process—from ordering to payment—was created. The most important advantages according to Philipp Münster:
- Transparent and documented workflows: All steps are digitally traceable, and approvals, checks, and payments are documented for auditing purposes.
- Rights and roles concept: Employees have access only to data relevant to them—by location, function, or role.
- Integration of external partners: Tax consultants and accounting service providers can access the relevant invoices directly, thereby improving efficiency and data quality in financial accounting.
- End-to-end process digitalization: The entire invoice process, including pre-entry, approval,
, posting, and payment, is digital and audit-proof.
Extension: contract management with deadline control
Result: sustainable efficiency and operational strengthening
The introduction of cisbox marks a decisive step towards a modern, scalable financial system within the Gustoso Group. By seamlessly mapping the P2P process and integrating external partners, the processing time for invoices has been considerably reduced, transparency has been considerably increased, and process reliability has been sustainably improved.
“cisbox enables us to centrally and digitally control all payment obligation—quickly, securely, and efficiently,” says Philipp Münster.
Philipp Münster
Managing Director of
Gustoso Group GmbH
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