The success story of allinvos GmbH and cisbox - a partnership that sets standards
In the fast-moving world of digital transformation, some stories inspire and set benchmarks. One such success story is the partnership between allinvos GmbH, led by Managing Director Sascha de Clerque, and cisbox. This collaboration is a shining example of visionary leadership, future-oriented technology, and customer-focused solutions.
Who is allinvos?
allinvos is a service company that specializes in digital processes in the hospitality industry. allinvos was founded in 2008 and is an industry pioneer for digitalization. Around 1,200 companies from the hotel, system catering, and healthcare sectors currently rely on allinvos solutions. Allinvos supports its customers in digitally simplifying all processes and increasing productivity, efficiency, and audit-proof transparency. The spectrum ranges from web-based order management to online payment and invoice processing, including contract management and reporting. All solutions are multilingual and multi-client capable and are offered throughout Europe (including Germany, Austria, Switzerland, Belgium, the Czech Republic, Slovakia, Hungary, and Spain). The data is hosted in Germany. Certificates also play a major role. For example, invoice management is audited according to ISAE 3402 (2022) and IDW PS 880 (2016) while quality management is DEKRA-certified according to ISO 9001:2015 (2022).
The beginning of a promising partnership
The collaboration began in 2013, when allinvos was looking for an all-in-one solution for digital order and invoicing management. The aim was to meet the specific requirements of companies in the hotel and catering industry, the healthcare segment and the real estate sector. The choice fell on cisbox, a company whose product portfolio was already known from the hotel industry and which was characterized by innovative solutions.
A decision without hesitation
Without the need to evaluate competitors, allinvos decided to become a white label partner of cisbox in 2013, four years after the initial contact. This decision was significantly influenced by cisbox 's well-known and proven product portfolio, which had already been used successfully in the hotel industry.
Smooth integration and high customer satisfaction
The integration of the cisbox solutions into the allinvos product portfolio went smoothly, supported by several briefing and brainstorming meetings without any significant hurdles. The products and functions of cisbox, in particular the order and invoice functionalities, were integrated into allinvos' own branding and were received positively by customers across the board. The user-friendliness of the products is rated above average by allinvos, proof of the seamless interaction of the components and the low churn rate on the part of allinvos customers.
Future-oriented development and unwavering partnership
The quality of the cisbox products is rated by users and employees on average with a high score of 9, which underlines the appreciation for the functionalities and the interaction of the components. allinvos sees a higher degree of automation and the use of more AI as desirable further developments in the future.
The partnership between allinvos and cisbox has not only exceeded allinvos' expectations, but has also resulted in significant added value for its customers. By integrating the cisbox solutions, allinvos can offer a broader range of products that fully meet the requirements and needs of its core target group.
A recommendation that creates trust
Sascha de Clerque and allinvos GmbH recommend cisbox and the white label partner program without reservation. The exemplary white label support and the positive response of around 250 IDs/licenses called up per year are evidence of a successful and fruitful collaboration. And he knows what he is talking about: the trained hotel specialist has been working at allinvos since 2009 and has been Managing Director since 2017. De Clerque started at allinvos as Director Projects and Hotel Management and was promoted to authorized signatory in 2011. Before the 48-year-old joined allinvos, he held various management positions in bookkeeping and accounting. He is therefore ideally placed not only to know the needs of the industry in detail, but also to have exactly the right experience to be able to offer tailor-made solutions.
About the author:
Immediately after completing his training as a hotel specialist, Sascha de Clerque was taken on in the purchasing department of the Breidenbacher Hof Hotel in Düsseldorf, where he was responsible for the merchandise management of the hotel. From 1999 to 2005, he was head of financial accounting at the Lindner Congress Hotel Düsseldorf and then moved to the headquarters of Lindner Hotels & Resorts as assistant to the head of accounting from 2005 to 2009. This was followed by a part-time degree in business administration at the VWA Düsseldorf and further training as an assistant for controlling at the Herrenhausen Management Institute in Hanover. As a hands-on practitioner, he is familiar with accounting in the hospitality industry and has successfully led and implemented numerous optimization phases in administration throughout his career.
"The partnership between allinvos and cisbox is a prime example of how visionary leadership, innovative technologies and a strong customer focus come together to achieve extraordinary success. It shows that by working together, competent partners can create sustainable solutions that pave the way for a successful future."
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